Question 1

Secure File Transmission Protocol (SFTP)

Accepted Answer

Automate and simplify your file transfer process to Medialink by utilising our Secure File Transfer Protocol portal. Our system allows for two file transfer methods:

FTP via SSL
Web Browser via HTTPS

Question 2

3-Factor Authentication

Accepted Answer

Your information remains safe with our authentication options:
IP Address restriction
SSL key exchange
Use of complex passwords via 2FA

Question 3

Information Security Management System (ISMS 27001:2022)

Accepted Answer

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Medialink is committed to conform to all the requirements of the audit standard set by MAS Technology Risk Management Guidelines. With ISMS, we ensure compliance with statutory, regulatory and contractual requirements.

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Question 4

Forest Stewardship Council™

Accepted Answer

Medialink shares the vision of the FSC™ to promote environmentally-appropriate, socially-beneficial, economically-prosperous management of the world’s forests to provide for the ecological needs of present and future generations.

Question 5

Business Continuity Management (BCM 22301:2019)

Accepted Answer

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In line with our commitment to BCM, Medialink have set up alternative host sites to support our operations in the event of any disruption to our primary site.

Question 6

OSPAR Certified

Accepted Answer

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OSPAR is an initiative by the ABS to mitigate the risks of data breach. Poor handling of clients’ personal information can be detrimental to any financial institution’s reputation. This sets us apart as a trusted organisation when it comes to the banking industry, as we are certified a credible outsourced service provider.

Question 7

SGX ESGenome

Accepted Answer

Medialink is to continuously improve our sustainability by making environmentally conscious decisions in property, procurement, and transport, minimizing the use of resources and waste, and constantly monitoring and reporting on our environmental impact in alignment with our policies.

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